Question: social media and brand relationships

Posted by on Feb 19, 2009 in Uncategorized | 9 Comments

My chum Chris has asked this question: We all believe that people's relationships with brands are changing as a result of Web 2.0. But what's the real evidence for it? Evidence that's more than anecdotal? Evidence that will stack up with a numerate skeptic? My first thought are datasets like the Edelman Trust Barometer which […]